Mobidoi
Alloy wheel being cleaned with a brush and foam

Cancellation & refund policy

Last updated: March 2026.

Cancellation policy

You can cancel your booking by contacting us on WhatsApp or phone. A cancellation is accepted only if:

  • The service team has not left for your location
  • The cancellation is made within 1 hour of booking

Refund policy

A refund is issued only in the following cases:

  • You paid in advance and we could not provide the service
  • The service was cancelled by us for internal reasons
  • Work was not started because of an issue on our side

No refund is provided if:

  • You cancel after the team has already travelled
  • Wrong information was shared when booking
  • The work was completed as requested

Refunds may take 5 to 7 working days to reach your bank account.